Question 1

How does finding a house on Swyft work?

Accepted Answer

Swyft turns house hunting into a video feed. You swipe through short property videos filmed by verified Scouts across Nairobi, save the ones you like to your Bucket List, then pay a small viewing fee to unlock the full details — building name, directions, caretaker's phone, deposit and availability — and go view the place yourself. No agents, no scams, no wasted trips. Browsing the feed is free.

Question 2

What is a Swyft Scout?

Accepted Answer

Scouts are KYC-verified locals who film short (up to 90-second) video tours of vacant properties around Nairobi. They earn for every approved upload and keep 90% of the viewing fee whenever someone unlocks a property they filmed. Anyone can apply to become a Scout from inside the app.

Question 3

How much does it cost to view a house on Swyft?

Accepted Answer

The viewing fee is 6% of the unit's monthly rent — so unlocking a KES 25,000/month flat costs KES 1,500. That reveals the building name, directions, caretaker contact, deposit and availability so you can go and view it yourself. Swiping and saving listings in the feed is completely free.

Question 4

How do I move house in Nairobi with Swyft?

Accepted Answer

Open the Move tab and either pick Transport — a single vehicle from a van to a 10-tonne lorry — or a Moving package by home size, from Studio to 5+ bedroom, bundled with the right truck and loaders. You get an upfront price, pay by M-Pesa or cash, and track your driver live. You can also schedule the move for a later date.

Question 5

Is the Swyft feed only about renting houses?

Accepted Answer

No. Your feed is personalised to your interests — House Hunting, Furniture, Appliances, or Building & Construction — so you can discover a home and the things that go in it, all in the same swipe.

Question 6

Can Swyft handle deliveries for my business?

Accepted Answer

Yes. Swyft for Business lets companies book verified trucks with live GPS tracking, manage every delivery in one dashboard, and receive monthly KRA-compliant invoices — from around KES 4,500 a trip, with no fixed fleet costs. It runs on the same driver network as the consumer app.

Question 7

How can landlords or property managers list a property on Swyft?

Accepted Answer

Swyft Agent (agent.swyft.africa) is built for Kenyan landlords and property managers. You list a vacant unit once, verified creators film it, and it reaches renters who are actually moving. Swyft also runs rent collection on the M-Pesa paybill or bank account you already use — auto-matching payments and generating receipts, invoices and arrears statements. Money never moves through Swyft; it reads your bank notifications, so you keep your paybill and how tenants pay.

Question 8

Is the Swyft app free, and what areas does it cover?

Accepted Answer

The app is free to download on both Android and iPhone, and browsing the feed is free. Swyft operates across Nairobi and its metro area — Kilimani, Westlands, Kasarani, Ruaka, Rongai and surrounding neighbourhoods.

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